Privacy Policy

This page explains how Rohi Gems handles buyer inquiries, order communication, contact details, and support information.

Fresh videoExact-piece proof before payment

Certificate helpGuidance before invoice

WhatsApp supportFinal price and delivery clarity

Information we collect

Name, phone number, city/country, product inquiry, cart details, payment reference, notes, and WhatsApp/order communication may be used to process support and orders.

How we use it

We use buyer details to respond to inquiries, share product proof, confirm payment/shipping, manage follow-up, and improve customer support.

Sharing

Details may be shared only with required service providers such as courier, payment, hosting, storage, or support tools when needed to complete the order.

Data safety

We aim to keep buyer information limited to business and order support use. Do not share sensitive payment passwords, OTPs, or private banking credentials.

Customer requests

Customers can contact Rohi Gems on WhatsApp for order-related questions or to request correction of contact details.